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The Capital Roofing Process

Years of Experience | Professional Service | Quality Assurance

The Capital Roofing Process

STAGE 1 – PERMITTING

NOTICE OF COMMENCEMENT (NOC)

You have signed and notarized this form if your contract amount was $2,500 or above. This form is required for us to pull the proper permit(s) to complete your job. We will have this document recorded at the Clerk of the Court Office.

 

PERMIT APPLICATIONS

Once we have the recorded NOC, we are able to apply for permits. Permits typically take from one to ten business days to receive, depending on the municipality.

 

IMPORTANT NOTES

The PLACARD CARD that is issued will be posted on the job site when we start the job. This must stay posted until the final inspection is completed. IMPORTANT: DO NOT REMOVE THE PLACARD until it is signed by the inspector. On rare occasions we have had the inspector come out and approve the job, but fail to sign the permit. If this should happen and more than two weeks pass after completion of your project, contact our office and we will handle it.

 

The PLACARD CARD must be posted and visible from the road. If an inspector comes out or passes by and is unable to see the permit, they may “tag” the job. Sometimes when a job is tagged, a fine is also attached. If you remove the placard before the appropriate time you will be responsible for the tag fee.

 

Every City or county municipality has their own requirements for inspections during a re-roofing project. Arry’s is committed to knowing and following the rules for each area. If you would like to know the specific requirements for your area, please feel free to call us for additional information.

 

STAGE 2 – ORDERING MATERIALS AND SCHEDULING THE JOB

 

This stage is normally initiated at the same time as the permitting. We are not able to schedule your job until we have confirmation that the particular materials for your job are in and ready to be delivered. Once we receive confirmation on the materials, we are ready to schedule your job. We try to provide as much notice as possible, but the schedule can change frequently, especially during the rainy summer months. We will request your deposit when we contact you for scheduling.

 

It is a good idea to start preparing your home for the project at this time. Here are a few suggestions:

 

  • Remove any hanging decorations such as plants, birdbaths, wind chimes, etc.
  • Cover belongings in the garage and house as there maybe some dust, especially if you have an exposed ceiling.
  • Prepare animals. It will be noisy, which could bother them; consider that there will be men on the crew(s) that will be walking across the roof and/or through the yard.
  • Solar units are to be removed and reinstalled by others. If you would like the solar unit removed and disposed of, we can take care of that for you.
  • We can remove satellite dishes, but we suggest that you have your satellite company reinstall and adjust for reception. We are not liable for any damages.

 

STAGE 3 – TEAR-OFF, WOORDWORK & WEATHERPROOFING

 

The first team on the job will be our tear-off crew. They will remove the existing roof covering, underlayments, drip edge, vents and boots. They will inspect and clean all of the flashings and replace them as needed. They will also replace or repair any damaged or rotted wood, as well as nail off the roof decking to meet current Building Code. Finally, they will install the underlayment, which is the weatherproofing.

 

Unfortunately, it is difficult to predict how long this process will take, as we do not know how much wood damage is under the roof covering. Depending on the municipality, if any inspections are required during this stage, our staff will schedule them accordingly.

 

STAGE 4 – ROOF COVERING

 

SHINGLE ROOFS

If you are to receive a shingle roofing system, the project could have two separate crews. Typically the same crew who completes the tear-off will be the crew that installs the shingle system. However, sometimes a different crew then the tear-off crew will come out to do the shingle installation. This crew is typically the last on the job.

 

FLAT I LOW-SLOPE ROOFS

If you are to receive a modified, single-ply, or roof coating system, it will be completely installed by the same initial crew. The roof will be removed, the woodwork completed, and all new metals and roof covering installed by the same team.

 

TILE ROOFS

Tile roofs are a little more complicated. The process of installing a new tile roof requires the coordination of a few different things. First, the old roof covering is removed by one of our crews. Then, the tile is delivered to your home and is put on the ground; we call this ground dropping. The next crew out will be the tile loaders, who will be putting the tiles up on the rooftop. You will see that they stack the tiles all across the roof. Typically, these two steps can take up to a week. We then schedule the tile layers who will begin to install the tiles and eave closures. There will normally be one more delivery, consisting of sand, cement, carotex and oxide. These items are used to make the mortar the tile layers use to complete the tile job.

 

 

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QUALITY CONTROL – THROUGHOUT ALL STAGES

Our Job Superintendents are in the field every day, checking every job that we have in progress. They are confirming that your job is progressing as it should and that all material is being installed as required.

ADDRESSING YOUR SAFETY AND OURS

SAFETY COMES FIRST! HERE IS WHAT WE DO TO PROTECT YOU AND YOUR HOME

  • Design a personalized Safety Action Plan. Please notify us at project start of any special concerns that you may have, including children, pets, etc.
  • Keep the work site clean and organized.
  • Comply with OSHA safety regulations.

 

SUPERIOR DAILY CLEAN-UP PROGRAM

ONE OF THE MOST IMPORTANT ASPECTS OF ROOFING IS KEEPING YOUR HOME CLEAN DURING THE PROJECT. HERE IS HOW WE STRIVE TO DO THIS EVERY DAY

  • Clean your site during the day and at the end of the day.
  • Clean your lawn and site with our magnetic ‘nail-finder” to reduce the chance of any nails being left in your lawn, drive or walkways.
  • Keep our tools and materials neatly organized and out of the way.

 

LANDSCAPING & PROPERTY PROTECTION EFFORTS

WE UNDERSTAND THAT LANDSCAPING AND SHRUBBERY ARE EXPENSIVE AND PRECIOUS. HERE’S WHAT WE DO TO PROTECT THEM

  • Ask in advance if there are any special or delicate plants or shrubs.
  • Protect landscaping, trees and shrubs that are in the direct path of falling debris or materials.
  • Protect NC Units or other valuable items that are in the direct path of falling debris or materials with a shielding method.

 

You will primarily be in contact with the Superintendent on your job. Please feel free to address any concerns you may have with your Job Superintendent. The Superintendent will be using several Capital Roofing Quality Control forms designed to assure your satisfaction with our work.

GUTTER AND OTHER TRADES

All other trades are preformed after the roofing is complete to prevent scratches and dings.  Additional trades will be preformed in a similar manner as above. You will be informed when each crew is arriving by the Superintendent or your project manger and at the conclusion of each trade we will ask for your satisfaction signoff.

FINAL PAYMENT

Sometimes the claim total and thus the final pricing is known prior to the star of the job. Normally though the agreement of the final claim total and releasing of the final funds from the insurance company is dependent on construction pictures and statements of completion. We will inform you when the final funds have been released from the insurance company.  To prepare the final invoice for you we will occasionally need a copy of the final insurance estimate (as the insurance company doesn’t always release it directly to us).  We will provide a copy of your applicable manufacturers warranties and proof that the permit inspections have been completed when we pick up the final payment.

SOME IMPORTANT ADDITIONAL ITEMS

  • Please be sure your driveway is clear. Our dump truck will need to be parked in your driveway to receive roofing debris. (If you have existing cracks in the driveway, these may be increased due to the weight of the truck. If this is the case, we cannot be held responsible.)
  • An outside electrical source is needed. We typically do not need access to the inside of your home. If you cannot be home during the day, that is okay. We have many customers who work and we understand that.
  • We try to protect outside items and landscaping, however, accidents can and do happen. We fix accidents at no cost. As we’ve suggested, it is always a good idea to relocate things to outside covered porches so that they do not get disturbed. We will also do our best to keep debris out of the gutters while we are working on your new roof.
  • Please, if you have any specific concerns, or ways for us to make this project less of an intrusion, let us know and we will address them as soon as possible. Thank you.

 

NOT ONLY THE SAFEST CHOICE BUT THE BEST CHOICE

Making the right choices can protect and enhance the beauty of your home, increase resale value, and provide the peace of mind you deserve. Reaping these benefits requires a contractor you can depend on installing the best materials with a comprehensive warranty, backed by a sound manufacturer. Only a MasterElite Contractor has it all.

Don’t even consider doing business with someone who won’t provide you with a copy of their license and insurance certificates. And don’t be afraid to ask. If they aren’t responsible – you will be.

Capital Roofing & Restoration is fully licensed, state certified and fully insured – to protect our employees, our company, you and your home.

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